Privacy Policy — Abey Pet

1. Information We Collect

When you submit an appointment request through our website, we collect the following information that you voluntarily provide:

Your name
Phone number
Email address
Your pet's name
Pet type (dog, cat, or other)
Preferred appointment date
Reason for visit
Any additional notes you include in your message

We do not collect payment information, social security numbers, or any sensitive personal data through this website.

2. How We Use Your Information

The information you provide is used solely for the following purposes:

Scheduling and confirming your pet's veterinary appointment
Contacting you about your appointment request or your pet's care
Maintaining veterinary records for your pet, as required for proper medical care
Responding to inquiries you submit through the appointment form

We do not use your information for marketing purposes, newsletters, or promotional communications unless you explicitly request them.

3. How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Form submissions are transmitted over encrypted connections (HTTPS) and are protected by CAPTCHA verification to prevent automated abuse.

4. Information Sharing

We do not sell, trade, rent, or otherwise share your personal information with third parties for their marketing purposes. We may share your information only in the following limited circumstances:

With service providers who help us operate our website and process form submissions (such as our hosting provider and form processing service). These providers are contractually obligated to protect your data.
When required by law — if we are compelled to disclose information in response to a valid legal request, court order, or government regulation.
To protect vital interests — in an emergency involving your pet, we may share relevant information with emergency veterinary providers.

5. Cookies & Tracking

Our website uses essential cookies required for the CAPTCHA verification on our appointment form (Cloudflare Turnstile). We do not use tracking cookies, analytics cookies, advertising cookies, or any third-party tracking technologies. We do not serve targeted advertisements, and we do not build user profiles for marketing purposes.

6. Third-Party Services

Our appointment form is processed by Landingsite's form service and protected by Cloudflare Turnstile CAPTCHA. These services are subject to their own privacy policies:

7. Data Retention

We retain your appointment request information for as long as necessary to provide veterinary services to your pet and to comply with applicable legal and regulatory obligations regarding veterinary medical records. If you would like your information deleted, please contact us using the information below.

8. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, subject to legal retention requirements
Withdraw consent at any time for any processing based on consent

To exercise any of these rights, please contact us using the information in Section 10.

9. Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Contact Us

If you have any questions about this privacy policy, wish to exercise your rights, or have concerns about how your information is handled, please contact us:

(979) 256-0278
Address: 405 E. 18th St., Antioch, CA 94509

11. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.